Technical Help Forum

Advanced Editor View Guidelines

Be the First to Answer

  • KoalaB's Profile Photo

    Changing email address?

    by KoalaB Online Now Jan 20, 2015 at 1:19 PM

    How do I change my email address? I went to my 'Profile' but couldn't see anywhere to do that.
    Your advice appreciated.
    Thanks.
    KoalaB

    more
  • How do I edit my review?

    by abyers Online Now Jan 15, 2015 at 12:51 PM

    Trying to edit my review. Thanks.

    Ashley

    more
  • Question bombardment

    by Mozartbailey Online Now Yesterday

    I am receiving global questions in abundance each day on my gmail mobile phone. I have no knowledge on the places so am I able to attain a cessation of the alerts

    more
  • Reviewing a resto

    by johnblk73 Online Now Jan 19, 2015 at 2:07 AM

    How to add a restaurant you visited in a city that's not listed?

    more
  • BobNewYork's Profile Photo

    Can Not Post Additional Reviews

    by BobNewYork Online Now Jan 13, 2015 at 5:56 PM

    I am attempting to add reviews from my recent visit to Iligan City, Philippines. When I try to enter " Iligan City " on the select a city part of the review form, it does not seem to enter and I can not go any further. I have tried for several days but no luck. From reading this forum there have been other problems with this website ?

    more
  • roamer61's Profile Photo

    Cerro de la Muerte

    by roamer61 Online Now Jan 6, 2015 at 6:36 AM

    I don't see a listing for this locale in Costa Rica and cant locate any lodges so I can read any reviews.
    Can anyone help locate this area?

    more
  • Agraichen's Profile Photo

    Trip Planner 503 error

    by Agraichen Online Now Dec 31, 2014 at 2:28 PM

    I know I've seen prior posts on this subject but I can't find them. Looking in the Help section was no help as it only told me what I thought I could do, not what is happening. I created a trip planner of a location that I thought I could email to someone as the help files indicate. Worst case I'd print it, scan it to a pdf and then email. However I get a 503 error that the text is not found. This happens on even my old trip planners that have been around for months and some years. What memo did I miss on this one?

    more
  • KoalaB's Profile Photo

    Query on how to delete

    by KoalaB Online Now Jan 20, 2015 at 2:08 PM

    Hi there. How do I delete all the posts (which I've read) from the 'latest activity' site?
    Thanks
    KoalaB

    more
  • Josilver's Profile Photo

    photo library

    by Josilver Online Now Jan 8, 2015 at 2:31 AM

    can other people see your library or is it just upload pics onto your pages?

    more
  • Where's my question?

    by nbirk Online Now Jan 4, 2015 at 8:15 AM

    I thought I entered a question into the Thailand forum just 20 minutes ago, and I joined at the same time. I don't see my question in the Thailand forum. What's the deal? Thanks.

    more
  • planxty's Profile Photo

    Is there a time problem with forum ansers?

    by planxty Online Now Jan 20, 2015 at 3:07 PM

    I have just received a message from a post in 2012 which had one response form a couple of hours later. Sorry, I cannot do screen pictures and all that but here is a link.

    forum.virtualtourist.com/Sou...

    Is anyone else having these problems?

     

    more
  • pencho15's Profile Photo

    Request to add locations

    by pencho15 Online Now Jan 8, 2015 at 4:37 PM

    Hello. I would like to request adding to the database four important locations that somehow are missing. I visited all of them last year and would like to have them in my travel map, they are:

    L'Hospitalet de Llobregat: in Catalonia Spain, it is a city that neighbours Barcelona, which can probably explain why is it missing. However it should not it is considered fully independent, and it is the second most populated city in Catalonia and the sixteenth most populated town in Spain. It also has its own municipal goverment as you can see here: http://www.l-h.cat/
    Here you can see its wikipedia page: en.wikipedia.org/wiki/L'Hosp...">en.wikipedia.org/wiki/L'Hosp...

    The same case as above applies to Santa Coloma de Gramenet, also neighbouring Barcelona and also considered one of the most populated places in Catalonia. It has been unhabited since before the romans conquered Spain and it has its own municipality as you can see here: gramenet.cat/inici/?no_cache...
    Wikipedia page is here: en.wikipedia.org/wiki/Santa_...

    The third place is Badia del Valles, this is a relatively new town, it was founded in the 1970's, but it has developed on its own and now it also has its own municipality: en.wikipedia.org/wiki/Badia_... it is one of the smallest towns in Catalonia and it neighbours Santa María Barbara which Virtual Tourist does include.

    Finally you are missing Bellaterra, from all the town whose addition I am requesting this is the only one that doesn't has its own municipality, but despite this it is considered an independent town, located some miles away from Sardañola del Valles, the head of the municipality. Bellaterra is the home of people like Shakira, it has its own train station as you can see here: en.wikipedia.org/wiki/FGC_li... and it is the home of hundreds of foreign persons (I included) since it is the home of the Autonomous Barcelona University.

    I hope you can add all this places.

    more
  • Helena1962's Profile Photo

    Mistakenly I rated a spam answer as helpful.How can I change this?

    by Helena1962 Online Now Jan 23, 2015 at 4:52 AM

    Hi fellow travelers,
    as I said on the headline, mistakenly I rated an answer that was spam, as helpful. I definetely want to change it. How can I do it!

    Thank you very much!

    more
  • belette-60's Profile Photo

    Error again and again when trying to create a Texas travel page

    by belette-60 Online Now Dec 30, 2014 at 8:11 AM

    Since a few days I try to create a Texas Travel page. Between a list of several towns called Texas (in different states), I clicked "Texas, United States of America", but each time I tried, an error occured.
    This is what I see:

    "The System detected an Error: 500 Runtime Exception"
    Notification was sent to webmaster@virtualtourist.com.
    Please include Error ID ...(number)
    in mail subjects when referring to this incident."

    I tried to click another location --> no error.

    I sent a mail to the webmaster, and got as immediate reply " failure- no access to this e-mail address".
    Is there a way to report this error, cause I really would like to make this page.
    Thanks in advance for helping.

    more
  • nicolaitan's Profile Photo

    cell phone question

    by nicolaitan Online Now Jan 8, 2015 at 9:28 AM

    my beloved P's iphone, several years old, will no longer hold a charge. perpetually on low battery. do we have to buy a new one or is there a way to fix this problem?

    more
  • artlocks's Profile Photo

    upload pictures to travel page

    by artlocks Online Now Jan 3, 2015 at 9:42 AM

    I don't see how to add pictures to a travel page. I only see the link to add videos.

    more
  • travelfrosch's Profile Photo

    Site problems?

    by travelfrosch Online Now Jan 13, 2015 at 11:30 AM

    I can't build a new travel page - it just hangs. Is there a problem with the website right now?

     

    EDIT:  It finally came up, but took about 3 minutes to load.  I just tested my internet connection and it's at or near peak speed.

     

    more
  • LeslieofTodd's Profile Photo

    Fantom Friend Request

    by LeslieofTodd Online Now Jan 12, 2015 at 8:57 AM

    Yesterday, Sunday, 11 January, 2015, in the very early morning hours I received a friend request from a member with the screen name of SamoreauS. I was curious and looked for a profile on this member and found nothing. Why would this be?

    more
  • cachaseiro's Profile Photo

    Is there a way to report missing destinations in the vt data base?

    by cachaseiro Online Now Dec 27, 2014 at 6:53 PM

    I regulary come across places around the world when I travel that are not registerd as a destination on vt.
    Fairl enough if it's some totally outback place that hardly ever sees a visitor (would still be cool to have all those places too though) but when a fairly well known tourist place is not in the vt data base then it's pretty bad I think as this will make some people go to other sites for info.

    So my question is if we have some way to report this to vt, and if we do will vt staff register it as a destination?
    I would be happy to let vt staff know when I come across this, but only if they are interested in it and plan to use the info they get.

    Greetings from Senggigi/Lombok/Indonesia which is not on vt even if it's the oldest beach holiday destination in Lombok where tourism is booming right now.

    more
  • HORSCHECK's Profile Photo

    Photos in the Travel Guides Overviews are cropped and crushed

    by HORSCHECK Online Now Jan 18, 2015 at 3:36 AM

    Hello, I am not sure if this has been repeported already: The bigger photos in the travel guides overview are kind of cropped and crushed. When the travel guide loads the photo will be displayed for a second or so properly but then switches to a stange cropped and crused version. This doesn't look very professional and invisiting to me. Does anyone else see these photos properly?

    I have uploaded one example from the Bihac travel guide. On the right you see a small thunb of how the photo actually should look.

    Any help is very much appreciated. enlightened

    more
  • ter1413's Profile Photo

    Why Am I Getting Notifications For Every Recent Misc Post/Question?

    by ter1413 Online Now Jan 22, 2015 at 12:07 PM

    See above......rcv notifications w/o subscribing?

    more
  • davidjo's Profile Photo

    WHY ARE MY PHOTOS NOT ROTATED ?

    by davidjo Online Now Jan 19, 2015 at 11:50 PM

    I have been working on this for a few hours and cannot seem to fathom it out. i have just purchased a new computer which uses windows 8. As usual i uploaded my photos, then using photo studio i rotated the ones so that they were in the correct position. In my windows photo library they are in the correct position but when i upload them to my VT tips they have been rotated back to their original positions. I did not have this problem with windows 7.
    I managed to upload them to the VT photo library and rotated them from there before adding them to my tips but this is rather laborious.
    Anyone can figure out the solution? Thanks!

    more
  • Donna_in_India's Profile Photo

    Why the breakup?

    by Donna_in_India Online Now Jan 19, 2015 at 10:52 AM

    Why are cities broken up this way?

    Asia > India > State of Rajasthan > Jodhpur
    Asia > India > Jodhpur

    They should be combined so all tips are together.

    more
  • travelfrosch's Profile Photo

    Travel Forum Help for New Members

    by travelfrosch Online Now Jan 17, 2015 at 4:58 AM

    I'm getting PMs from a new member who doesn't know how to ask questions in the Travel Forum. I've explained it multiple times, but he/she can't seem to figure it out. I do notice the box sometimes defaults to "answer," and you have to click on the "Ask" tab. I also notice there is nothing about the Travel Forums in VT's Help section. Would it be possible to add something in "Help" and/or add hints on hover to help new members learn how to post their questions?

     

    more
  • travelfrosch's Profile Photo

    Tumri.net again

    by travelfrosch Online Now Jan 15, 2015 at 4:43 AM

    Once again, I keep getting intrusion detections from adware site tumri.net when I'm on VT. It doesn't happen on any other website I visit, with the possible exception of Trip Advisor. It happens mostly when I'm in the Travel Guides, but I also just got one visiting a member's main page. Any ideas?

    more
  • Question bombardment

    by Mozartbailey Online Now Yesterday

    I am receiving global questions in abundance each day on my gmail mobile phone. I have no knowledge on the places so am I able to attain a cessation of the alerts

    2 Answers Yesterday
  • Helena1962's Profile Photo

    Mistakenly I rated a spam answer as helpful.How can I change this?

    by Helena1962 Online Now Jan 23, 2015 at 4:52 AM

    Hi fellow travelers,
    as I said on the headline, mistakenly I rated an answer that was spam, as helpful. I definetely want to change it. How can I do it!

    Thank you very much!

    5 Answers Yesterday
  • ter1413's Profile Photo

    Why Am I Getting Notifications For Every Recent Misc Post/Question?

    by ter1413 Online Now Jan 22, 2015 at 12:07 PM

    See above......rcv notifications w/o subscribing?

    5 Answers Jan 22, 2015 at 1:55 PM
  • Maurizioago's Profile Photo

    Moving tips from a category to another one.

    by Maurizioago Online Now Jan 21, 2015 at 4:29 AM

    Is it possible to move a tip from "must do" category to "favorite"? Do have I to re write these tips?

    13 Answers Jan 21, 2015 at 8:55 PM
  • planxty's Profile Photo

    Is there a time problem with forum ansers?

    by planxty Online Now Jan 20, 2015 at 3:07 PM

    I have just received a message from a post in 2012 which had one response form a couple of hours later. Sorry, I cannot do screen pictures and all that but here is a link.

    forum.virtualtourist.com/Sou...

    Is anyone else having these problems?

     

    4 Answers Jan 20, 2015 at 4:22 PM
  • KoalaB's Profile Photo

    Query on how to delete

    by KoalaB Online Now Jan 20, 2015 at 2:08 PM

    Hi there. How do I delete all the posts (which I've read) from the 'latest activity' site?
    Thanks
    KoalaB

    3 Answers Jan 21, 2015 at 1:22 AM
  • KoalaB's Profile Photo

    Changing email address?

    by KoalaB Online Now Jan 20, 2015 at 1:19 PM

    How do I change my email address? I went to my 'Profile' but couldn't see anywhere to do that.
    Your advice appreciated.
    Thanks.
    KoalaB

    1 Answer Jan 20, 2015 at 1:44 PM
  • davidjo's Profile Photo

    WHY ARE MY PHOTOS NOT ROTATED ?

    by davidjo Online Now Jan 19, 2015 at 11:50 PM

    I have been working on this for a few hours and cannot seem to fathom it out. i have just purchased a new computer which uses windows 8. As usual i uploaded my photos, then using photo studio i rotated the ones so that they were in the correct position. In my windows photo library they are in the correct position but when i upload them to my VT tips they have been rotated back to their original positions. I did not have this problem with windows 7.
    I managed to upload them to the VT photo library and rotated them from there before adding them to my tips but this is rather laborious.
    Anyone can figure out the solution? Thanks!

    13 Answers Yesterday
  • Donna_in_India's Profile Photo

    Why the breakup?

    by Donna_in_India Online Now Jan 19, 2015 at 10:52 AM

    Why are cities broken up this way?

    Asia > India > State of Rajasthan > Jodhpur
    Asia > India > Jodhpur

    They should be combined so all tips are together.

    13 Answers Jan 19, 2015 at 3:09 PM
  • Donna_in_India's Profile Photo

    Date Issue

    by Donna_in_India Online Now Jan 19, 2015 at 10:26 AM

    Tried to put in a date of January 2015 as my last visit date and error message "date too late" came up.

    15 Answers Jan 20, 2015 at 9:06 AM
  • Reviewing a resto

    by johnblk73 Online Now Jan 19, 2015 at 2:07 AM

    How to add a restaurant you visited in a city that's not listed?

    2 Answers Jan 19, 2015 at 11:34 AM
  • johngayton's Profile Photo

    Quoting Forum Replies Within A VT Message

    by johngayton Online Now Jan 18, 2015 at 3:04 PM

    I tried to message someone earlier with a concern I had regarding a forum reply they made. I copied and pasted their forum reply as part of my message. When I clicked on "SEND" nothing happened. Re-clicking on "SEND" gave me the pop-up, "Please wait until your last message is sent."

    So I closed the pop-up box and pressed "SEND" again and got the same pop-up.

    Has anyone else come across this?

    20 Answers Jan 19, 2015 at 3:40 PM
  • HORSCHECK's Profile Photo

    Photos in the Travel Guides Overviews are cropped and crushed

    by HORSCHECK Online Now Jan 18, 2015 at 3:36 AM

    Hello, I am not sure if this has been repeported already: The bigger photos in the travel guides overview are kind of cropped and crushed. When the travel guide loads the photo will be displayed for a second or so properly but then switches to a stange cropped and crused version. This doesn't look very professional and invisiting to me. Does anyone else see these photos properly?

    I have uploaded one example from the Bihac travel guide. On the right you see a small thunb of how the photo actually should look.

    Any help is very much appreciated. enlightened

    12 Answers Jan 22, 2015 at 8:05 AM
  • travelfrosch's Profile Photo

    Travel Forum Help for New Members

    by travelfrosch Online Now Jan 17, 2015 at 4:58 AM

    I'm getting PMs from a new member who doesn't know how to ask questions in the Travel Forum. I've explained it multiple times, but he/she can't seem to figure it out. I do notice the box sometimes defaults to "answer," and you have to click on the "Ask" tab. I also notice there is nothing about the Travel Forums in VT's Help section. Would it be possible to add something in "Help" and/or add hints on hover to help new members learn how to post their questions?

     

    13 Answers Jan 17, 2015 at 12:44 PM
  • How do I edit my review?

    by abyers Online Now Jan 15, 2015 at 12:51 PM

    Trying to edit my review. Thanks.

    Ashley

    1 Answer Jan 15, 2015 at 12:54 PM
  • travelfrosch's Profile Photo

    Tumri.net again

    by travelfrosch Online Now Jan 15, 2015 at 4:43 AM

    Once again, I keep getting intrusion detections from adware site tumri.net when I'm on VT. It doesn't happen on any other website I visit, with the possible exception of Trip Advisor. It happens mostly when I'm in the Travel Guides, but I also just got one visiting a member's main page. Any ideas?

    13 Answers Jan 16, 2015 at 1:45 PM
  • johngayton's Profile Photo

    Quitting FB

    by johngayton Online Now Jan 14, 2015 at 6:36 PM

    I've decided to quit Facebook.  But I'd like to continue those friendships.  Is there a way that I can select my VT friends and say HI!. Let's chat on VT instead? 

     

    31 Answers Jan 18, 2015 at 2:47 PM
  • BobNewYork's Profile Photo

    Can Not Post Additional Reviews

    by BobNewYork Online Now Jan 13, 2015 at 5:56 PM

    I am attempting to add reviews from my recent visit to Iligan City, Philippines. When I try to enter " Iligan City " on the select a city part of the review form, it does not seem to enter and I can not go any further. I have tried for several days but no luck. From reading this forum there have been other problems with this website ?

    2 Answers Jan 13, 2015 at 8:17 PM
  • travelfrosch's Profile Photo

    Site problems?

    by travelfrosch Online Now Jan 13, 2015 at 11:30 AM

    I can't build a new travel page - it just hangs. Is there a problem with the website right now?

     

    EDIT:  It finally came up, but took about 3 minutes to load.  I just tested my internet connection and it's at or near peak speed.

     

    8 Answers Jan 13, 2015 at 2:25 PM
  • roamer61's Profile Photo

    Inbox issue.

    by roamer61 Online Now Jan 12, 2015 at 11:23 AM

    I got a message in the inbox which I opened and read. However, it did not disappear.

    Anyone else seeing this problem?

    13 Answers Jan 16, 2015 at 8:41 AM
  • LeslieofTodd's Profile Photo

    Fantom Friend Request

    by LeslieofTodd Online Now Jan 12, 2015 at 8:57 AM

    Yesterday, Sunday, 11 January, 2015, in the very early morning hours I received a friend request from a member with the screen name of SamoreauS. I was curious and looked for a profile on this member and found nothing. Why would this be?

    9 Answers Jan 13, 2015 at 5:58 PM
  • HORSCHECK's Profile Photo

    "More Reviews" is missing when checking out a travel page

    by HORSCHECK Online Now Jan 11, 2015 at 8:50 AM

    Hello,

    I have just checked out globetrott's Decin (CZ) page and noticed that when I was reading the tips of one category e.g. "Things to do" here:
    members.virtualtourist.com/m...

    I don't see the "More reviews" links at the bottom of the page, although globetrott has obviously more reviews in other categories. So if someone wants to read a whole page this person always has to go back to the main into of that destination. Is that a new glitch?

    Thanks for any help.

    13 Answers Jan 12, 2015 at 12:44 AM
  • pencho15's Profile Photo

    Request to add locations

    by pencho15 Online Now Jan 8, 2015 at 4:37 PM

    Hello. I would like to request adding to the database four important locations that somehow are missing. I visited all of them last year and would like to have them in my travel map, they are:

    L'Hospitalet de Llobregat: in Catalonia Spain, it is a city that neighbours Barcelona, which can probably explain why is it missing. However it should not it is considered fully independent, and it is the second most populated city in Catalonia and the sixteenth most populated town in Spain. It also has its own municipal goverment as you can see here: http://www.l-h.cat/
    Here you can see its wikipedia page: en.wikipedia.org/wiki/L'Hosp...">en.wikipedia.org/wiki/L'Hosp...

    The same case as above applies to Santa Coloma de Gramenet, also neighbouring Barcelona and also considered one of the most populated places in Catalonia. It has been unhabited since before the romans conquered Spain and it has its own municipality as you can see here: gramenet.cat/inici/?no_cache...
    Wikipedia page is here: en.wikipedia.org/wiki/Santa_...

    The third place is Badia del Valles, this is a relatively new town, it was founded in the 1970's, but it has developed on its own and now it also has its own municipality: en.wikipedia.org/wiki/Badia_... it is one of the smallest towns in Catalonia and it neighbours Santa María Barbara which Virtual Tourist does include.

    Finally you are missing Bellaterra, from all the town whose addition I am requesting this is the only one that doesn't has its own municipality, but despite this it is considered an independent town, located some miles away from Sardañola del Valles, the head of the municipality. Bellaterra is the home of people like Shakira, it has its own train station as you can see here: en.wikipedia.org/wiki/FGC_li... and it is the home of hundreds of foreign persons (I included) since it is the home of the Autonomous Barcelona University.

    I hope you can add all this places.

    4 Answers Jan 13, 2015 at 6:53 PM
  • Maurizioago's Profile Photo

    Upload pics from cell phones to pc.

    by Maurizioago Online Now Jan 8, 2015 at 12:02 PM

    How could I upload the pics from my cell phone to my pc via blue tooth? My cell in already on the blue tooth mode, but where can I find the blue tooth icon on the computer???

    13 Answers Jan 9, 2015 at 11:49 PM
  • nicolaitan's Profile Photo

    cell phone question

    by nicolaitan Online Now Jan 8, 2015 at 9:28 AM

    my beloved P's iphone, several years old, will no longer hold a charge. perpetually on low battery. do we have to buy a new one or is there a way to fix this problem?

    6 Answers Jan 9, 2015 at 4:48 AM
  • Josilver's Profile Photo

    photo library

    by Josilver Online Now Jan 8, 2015 at 2:31 AM

    can other people see your library or is it just upload pics onto your pages?

    3 Answers Jan 8, 2015 at 3:14 AM
  • jojes's Profile Photo

    Delays in notices

    by jojes Online Now Jan 7, 2015 at 11:55 AM

    I don't know if anyone else os experiencing the same, but I'm having problems with delays again.

    I'm getting notices again for posts/threads I've already read and sometimes even replied to myself.

    22 Answers Jan 10, 2015 at 10:45 AM
  • roamer61's Profile Photo

    Cerro de la Muerte

    by roamer61 Online Now Jan 6, 2015 at 6:36 AM

    I don't see a listing for this locale in Costa Rica and cant locate any lodges so I can read any reviews.
    Can anyone help locate this area?

    2 Answers Jan 6, 2015 at 10:32 AM
  • planxty's Profile Photo

    Is anyone having problems?

    by planxty Online Now Jan 4, 2015 at 9:10 AM

    VT is really acting strange for me today, I have no idea why. Sorry I don't know how to do screenshots so I shall have to explain. On the Misc. Forum (Word Association Game post) I wished to post a link to a travel page of mine, here it is.

    Menotomy Rocks Park

    It relates to a lighthouse on Lundy Island in UK. The member I was "talking" to is barryb2005, here is his page.

    "blackrock beach northwales" - barryb2005's Profile

    He told me the link did not work and when I tried it it indicated a location of "Menotomy Rocks Park" which I have never heard of, I don't genuinely know what continent it is in! I tried to use the link and got an error message.

    I had a go at posting the hyperlink again on Barry's profile page and if you have a look at his profile you will see what has happened. The link now works to my lighthouse tip but is still showing this mysterious "Menotomy Rocks Park". Being vurious, I did a location search on the place (used various permutations) and it appears not to exist on the database!

    Certainly, it is not a major problem for me and I merely report it in case it is indicative of a larger problem that may need to be looked at.

    P.S. My curiosity got the better of me whilst composing this and it is at 150 Jason Street, Arlington, MA 02476, United States. I learn something every day!

    13 Answers Jan 4, 2015 at 1:40 PM
  • Where's my question?

    by nbirk Online Now Jan 4, 2015 at 8:15 AM

    I thought I entered a question into the Thailand forum just 20 minutes ago, and I joined at the same time. I don't see my question in the Thailand forum. What's the deal? Thanks.

    3 Answers Jan 4, 2015 at 12:25 PM