Technical Help Forum

When you are in page edit mode (having clicked 'edit intro' for the location page) you will see a big red 'delete this photo' under each photo on that page. Just click it and the photo will be deleted. :-)

Sorry, clicked too soon. You need to save the page after you've deleted the photo, otherwise it will still be there. and if it's still there after you've done that, try navigating away from it and then coming back (sometimes your comp will display pages in their previous mode).

Thanks, but tried all of that before posting the question!

Sorry...still suffering gelato withdrawal symptoms! If it's still there after you've navigated away and come back again try clearing your cache/history. And if it's still there after all that, I dunno...temporary glitch?

If everything else has failed, try again?

Have tried again and says 'error on page' in bottom right hand corner of screen. Is it just my pages or is anybody else suffering?!! Ha . . . gelato withdrawal! I only wish I was somewhere that sold gelato!! Hayley :)

I'll be fiddling with my Rome page a bit later today, so will let you know what happens (if it's still relevant). But must do some work first...

In the DOS days, we had the three finger salute for such glitches - Ctrl-Alt-Del! Try Restart from the Start Menu. Please read on: "Costello: I got myself a fancy new computer with Win98. Abbot: That’s terrific, Lou. Costello: But I don’t know what any of it means!! Abbot: You will in time. Costello: That’s exactly why I am here to see you. Abbot: Oh? Costello: I heard that you are a real computer expert. Abbot: Well, I don’t know— Costello: Yes-sir-ee. You know your stuff. And you’re going to train me. Abbot: Really? Costello: Uh-huh. And I am here for my first lesson. Abbot: OK, Lou. What do want to know? Costello: I am having no problem turning it on, but I heard that you should be very careful how you turn it off. Abbot: That’s true. Costello: So, here I am working on my new computer and I want to turn it off. What do I do? Abbot: Well, first you press the Start button, and then— Costello: No, I told you, I want to turn it off. Abbot: I know, you press the Start button— Costello: Wait a second. I want to turn it off. Off. I know how to start it. So tell me what to do. Abbot: I did. Costello: When? Abbot: When I told you to press the Start button. Costello: Why should I press the Start button? Abbot: To shut off the computer. Costello: I press Start to stop. Abbot: Well Start doesn’t actually stop the computer. Costello: I knew it! So what do I press. Abbot: Start Costello: Start what? Abbot: Start button. Costello: Start button to do what? Abbot: Shut down. Costello: You don’t have to get rude! Abbot: No, no, no! That’s not what I meant. Costello: Then say what you mean. Abbot: To shut down the computer, press— Costello: Don’t say, “Start!” Abbot: Then what do you want me to say? Costello: Look, if I want to turn off the computer, I am willing to press the Stop button, the End button, even the Cease and Desist button, but no one in their right mind presses the Start to Stop. Abbot: But that’s what you do. Costello: And you probably Go at Stop signs, and Stop at green lights. Abbot: Don’t be ridiculous. Costello: I am being ridiculous? Well. I think it’s about time we started this conversion. Abbot: What are you talking about? Costello: I am starting this conversation right now. Good-bye." (Anon) ===================================

Hi Hayley! J's instructions are accurate. If you're still having trouble with it, message me and we can figure it out!

I just had the same problem with my Natchez Page.

And I am unable to edit a Cancale page on which the pictures should now be deleted as no longer apposite. But they will not delete!

Hi All - Just wanted to let you know that we are looking into this issue and will report back soon. Thanks for your patience.

Hi Hayley, I just tried to do the same thing on my account and it worked, are you still having this problem as of right now? If yes, feel free to contact me directly I will check your account.

I have just tried to delete pictures no 2 & 3 from my Cancale Hotel Tip - they will still not delete!

Barbara, please email me personally the link to the photos you are trying to delete, thanks.

Barbara - thought I would try once more before contacting you and Hey Presto -the Delete button came up bright red and worked! So the two redundant pics are no more! Thanks for your attention:)

Glad to hear it's working, thanks for letting me know :)

Mine's still not deleting :(

Hayley, can you send me the link to the photo you are trying to delete at barbara@virtualtourist.com please

It sounds like it's the same problem as photos not enlarging (see separate forum). The tech team have been on the case and everything seems to be working ok again as far as I can tell.

Hoorah!!! I can finally delete!! Thank you! Hayley :)