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What were top 5 pages a week ago, all ratings are now gone.

by tpangelinan Online Now Jun 20, 2007 at 6:33 PM

The last 2 weeks we have noticed a loss of 3 top 5 pages, Rehoboth Beach with 17,105 hits, Delaware with 4,096 hits and Bethany Beach with 3,465 hits all now state on each page [not enough ratings yet]. We were #1 for each of these locations for years with quality information. We have been faithful members since 2/2003 and have never seen this. We work very hard to bring travlers good photos and information, we have never posted anything that wasn't appropriate, please explain this loss.

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15 Answers
  • vtveen's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by vtveen Online Now Jun 21, 2007 at 3:22 AM

    It must indeed be vwery devastating !! Did you write already to VT Staff ?? (feedback@virtualtourist.com)

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  • vtveen's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by vtveen Online Now Jun 21, 2007 at 3:26 AM

    Cross my fingers for you !!

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  • giampiero6's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by giampiero6 Online Now Jun 21, 2007 at 6:38 AM

    we are looking at the issue right now...thanks for your patience.

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  • sim1's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by sim1 Online Now Jun 21, 2007 at 11:48 AM

    Hi Giampiero, Is this a general problem??? I just noticed that I just lost all the stars on some of my Paris tips for no particular reason. I am sure they were around 4 to 5 stars previously. Other tips on the same page seem not to have been effected. I also have a feeling that this is not the only page of mine it has happened to, but I haven't dared to look at more pages yet. Simone

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  • giampiero6's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by giampiero6 Online Now Jun 21, 2007 at 2:04 PM

    We think it might be a general issue...but we are figuring it all out.

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  • grandmaR's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by grandmaR Online Now Jun 22, 2007 at 9:59 AM

    I have the same number of top 5 locations as before. I haven't checked individual locations, but I looked at your Bethany Beach page, and it does seem strange that I should have a top 5 with only two tips and you don't with many more and much better tips. I have had a top 5 in that location for at least a couple of weeks now, so it isn't brand new. Also the list of newest pages has only 8 people's pages on it and two of them have only photos and no tips, and yet it says that there are 9 rated pages. Four of the rated pages have no intro or title, only a couple of tips. But I firmly believe that VT has NOT axed your ratings because of inappropriate actions on your part - I am SURE it is some kind of glitch. At one point I lost all my rated tips in Annapolis (MD) - but IIRC whole tips disappeared and not just the ratings. I made some more tips there, and eventually the tips and the ratings came back.

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  • sim1's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by sim1 Online Now Jun 23, 2007 at 5:34 AM

    Thanks Giampiero, great to hear you are looking into it. As I myself started wondering if I was only imagining things and I might be wrong after all, I checked one of my tips that has been effected: Current situation: Third tip about Jardin des Tuileries: Paris Things to Do Tips by sim1 Now showing as "Not enough ratings yet" Previously: When I looked up the cached version in Google I found the same tip: http://64.233.183.104/search?q=cache:I-gRrazz1dQJ:www.virtualtourist.com/travel/Europe/France/Ile_de_France/Paris-99080/Things_To_Do-Paris-Park_Jardin_des_Tuileries-R-1.html+sim1+Jardin+des+Tuileries&hl=sv&ct=clnk&cd=3&gl=se&client=firefox-a It is the 6th tip on that page, now having the rating of 4,5 stars. :-) Simone

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  • giampiero6's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by giampiero6 Online Now Jun 25, 2007 at 4:10 PM

    The issue in not a hacker and it's not specific to anybody. We are investigating the issue. Thanks for your patience.

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  • kiwi's Profile Photo

    What were top 5 pages a week ago, all ratings are now gone.

    by kiwi Online Now Jun 27, 2007 at 2:14 PM

    bookmark

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  • giampiero6's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by giampiero6 Online Now Jun 27, 2007 at 4:38 PM

    As of right now an issue that was causing lost ratings has been fixed. We are looking to see if it is possible to restore the old ratings. Thanks for your patience.

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  • giampiero6's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by giampiero6 Online Now Jun 29, 2007 at 5:33 AM

    relax. breathe deep. ;o) we're working on it...you'll get stars back.

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  • kiwi's Profile Photo

    What were top 5 pages a week ago, all ratings are now gone.

    by kiwi Online Now Jun 29, 2007 at 6:20 AM

    Carol go and watch the boat race ;-)

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  • grandmaR's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by grandmaR Online Now Jun 29, 2007 at 6:36 AM

    nZ is in trouble

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  • kiwi's Profile Photo

    What were top 5 pages a week ago, all ratings are now gone.

    by kiwi Online Now Jun 29, 2007 at 6:54 AM

    We're fighting back!! Rosalie, I'm impressed you are watching live over there :-)

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  • grandmaR's Profile Photo

    Re: What were top 5 pages a week ago, all ratings are now gone.

    by grandmaR Online Now Jun 29, 2007 at 2:56 PM

    It comes on at 830 am over here. I have the sat.dish set to switch to it automatically.

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