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When time saving is not timesaving

by KShezz Online Now Jul 5, 2012 at 8:53 AM

Like today for instance...in my favorite supermarket there are self scanners by the door that you use your loyalty card to sign out and you go around and scan your own shopping into the cart and then usually at the till you go and hand in your scanner and pay your bill....not so today...today I was 'randomly' chosen for a re-scan...to which I am not averse as I realise that some people *may* try to abuse the system...but AAAARRRGGGHHHHH! Firstly as she takes everything out of the cart ( and theres a LOT!) she drops several things and squashes all my soft cobs...then her scanner cant scan the fresh bakery produce and the booklet she has with codes in does not help....then it turns out when she presses 'end scan' that she did'nt press 'end scan' after everythuing I scanned so its all double and my bill is over 600 euros!!!!! Then after a supervisor comes and she re-sets the scanner to 1 set of shopping I realise that some things are mysteriously doubled up...what I have 2 of I am charged for 4 and what I have 3 of I am charged for 6...then she cant scan my money off coupons so she has to do all of those as money back...finally when I am outside waiting for my taxi I realise she has mistakenly charged me for all my re-usable bags which I have 10 of...which I have had for ages and not just bought...so I have to go back in and get reimbursed for them too so time saving actually cost me almost an hour today....grrrr what time saving devices or schemes have you found that sometimes or always dont go as they should?

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13 Replies
  • sirgaw's Profile Photo

    Re: When time saving is not timesaving

    by sirgaw Online Now Jul 5, 2012 at 8:58 AM

    I really HATE those self scanners and refuse to use them, even with 'help' from some teenager who really does not know - grrrrrrrr. Thank goodness I have never been re-scanned. Since I retired my wife gave me the supermarket shopping job and I sort of like it. (mainly looking at all the younger women - LOL)

  • riorich55's Profile Photo

    Re: When time saving is not timesaving

    by riorich55 Online Now Jul 5, 2012 at 9:09 AM

    I've actually gotten away from self scanning unless I have only 4 or 5 items. And even in those cases I will go to a regular check out line if no one is in them.

  • pieter_jan_v's Profile Photo

    Re: When time saving is not timesaving

    by pieter_jan_v Online Now Jul 5, 2012 at 9:23 AM

    I always do a head count when I'm shopping. I know the outcome of the bill within a certain percentage. Besides that I love to find products with wrong tags. I remember once a young girl at the cashier doing a summer job charged me 700 Euro's for my groceries, without seeing what she did wrong (entering single bottles as crates of 24 bottles). This must have been another diamond day for you! PJ

  • iaint's Profile Photo

    Re: When time saving is not timesaving

    by iaint Online Now Jul 5, 2012 at 10:14 AM

    Anything which involves people.

  • ranger49's Profile Photo

    Re: When time saving is not timesaving

    by ranger49 Online Now Jul 5, 2012 at 10:14 AM

    I use the self scanner at Waitrose. When I have needed assistance eg - failing to delete I have put back on the shelf or scanning something twice help from the staff has been cheerful, prompt and willing. I have only been rescanned once and it was a painless random experience all the rescanned goods were repacked into my bags in a more professional way than I had arranged them. So after some initial reluctance I am now a fan of the system. My worst sort of timewaster is going to put away the clean and ironed washing and deciding to spring clean and tidy the drawer or cupboard when I had other jobs lined up elsewhere in the house!

  • MacedonianUK's Profile Photo

    Re: When time saving is not timesaving

    by MacedonianUK Online Now Jul 5, 2012 at 11:01 AM

    I like using the scanners in Albert Heijn in Vaals, never been made to re-scan, but never say never! Also I like the self scanners in Sainsburys and TESCO, but I loath the ones in Asda, they never work... One of the reasons I use self scan is that I do not want to deal with young untrained ppl, who this is only summer job... Only place I have to re-scan was M&S in Chester....

  • anilpradhanshillong's Profile Photo

    Re: When time saving is not timesaving

    by anilpradhanshillong Online Now Jul 5, 2012 at 2:28 PM

    With the advent of computers, there was supposed to be a paperless office, with the minimum of hassles. No way! With email, there was supposed to be more office efficiency. Are you joking? With everything online, there was supposed to be seamless integration and sharing of data. Then why the endless filling up of triplicate forms with the same data? Computers were supposed to save us time and improve quality time with near and dear ones. Nonsense! All of us are glued onto our computers and near and dear ones around us be damned! Noticed the intrusion of cellphones and texting? All relatives and friends meet for a good time together but all are tooooo bbuussyy attending to respective cell phones!

  • tango_jd's Profile Photo

    Re: When time saving is not timesaving

    by tango_jd Online Now Jul 6, 2012 at 2:04 AM

    I am nearly ALWAYS "selected" for a scanning check which involves doing everything again at the till. I rarely use the system so I suppose they class that as suspicious behaviour. However I am not that keen on the system as I always end-up double-checking what I have blooped-into my basket. I like the new self-checkouts when I have small numbers of items though - these are the ones where you scan everything at the end and then load th ebags and pay. I still have to get authorisation to buy beer (maybe I look too young?) or 16 paracetamol tablets (maybe I look like a suicide risk?)

  • Suet's Profile Photo

    Re: When time saving is not timesaving

    by Suet Online Now Jul 6, 2012 at 5:31 AM

    Sainsbury's self check out drives me bananas. It seems to be stuck on autoplay *unexpected item in bagging area*. Yes,it's my bag for flaming life...... It's even worse in LIDL where the stupid system is that you have to dump it all back in the trolley and then repack it on a bench. What a waste of time that is..... or the person at the till presses the wrong button and wants you to pay in cash when they clearly saw that you had a credit card in your hand....so they have to pass it all through to cancel it and then through again to rescan it. That person is no longer working there it seems. Twerp. Our local Co-op has a postage stamp sized area by the till, fine if you've just popped in for a pint of milk, but useless if you get a trolley load of food.

  • Martinewezel's Profile Photo

    Re: When time saving is not timesaving

    by Martinewezel Online Now Jul 6, 2012 at 7:59 AM

    Hahaha, what a funny story! Got a re-scan today too. Fortunately the cashier chose only 5 items.

  • tango_jd's Profile Photo

    Re: When time saving is not timesaving

    by tango_jd Online Now Jul 6, 2012 at 8:17 AM

    We must look dishonest! LOL

  • ViajesdelMundo's Profile Photo

    Re: When time saving is not timesaving

    by ViajesdelMundo Online Now Jul 7, 2012 at 4:38 PM

    another reason for me to love living on a dirt road outside a small fishing village......our grocery stores only recently got proper check-out scanners---sometimes they WORK! they never heard of the customer doing it themself!! HA!

  • pieter_jan_v's Profile Photo

    Re: When time saving is not timesaving

    by pieter_jan_v Online Now Jul 8, 2012 at 12:48 AM

    It's all gonna be better ?! youtube.com/watch?v=IKk286WH... PJ

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