Re: ODC Travel feedback Posted: Fri November 6, 2009 07:10 AM UTC
I also did a Halong Bay tour with ODC Travel and nothing come to mind to complain about payment method or tour quality.
I contacted them via email, the sale girl in their office guided me carefully to make the payment. I was nervous about my personal info but I did not have to give out my signatures as you had, just filled in the form they provide then sent here with a copy of credit card,informed them and that was all. They notified me when they get the money, confirmed services.
She also said that they will improve their payment system soon and apply online payment as soon as possible to make their customers comfortable. Do not know now they use new method or not but I hope to save my time on payment next time.
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