Carcassonne Travel Forum

Hi - I have a car rental from Hertz's Downtown Office in Carcassonne. The only address information I have been given is "Route de Montreal" which is actually out past the airport and can't possibly be the downtown office. Any help on getting the exact address or intersection very much appreciated. There are two locations in Carcassonne - the other one is the airport.

maybe this one....but best to check
Hertz - Carcassone

Description:
Car rental close to the railway station at 33 Boulevard Omer Sarraut in Carcassonne (11).
Contact Details:
Tel: 04 68 25 41 26
International: +33 4 68 25 41 26

According to viamichelin (and I trust this site, link in english just below), this is in the airport area

http://www.viamichelin.co.uk/viamichelin/gbr/dyn/controller/Cartes?strCountry=1424&strAddress=Route+de+Montreal&strMerged=Carcassone&ie=UTF-8&x=0&y=0

So, I've checked on Hertz web site and my understanding is that both linked to the Airport (sharing the same phone number)

Rgds

Thanks all - I do believe it is the one near the railway station.

The Hertz site is a study in lack of information. They really need to clean it up.

I just finished a live chat with Hertz over their actual location in Bayeux and they really don't have a clue - they couldn't even give me the name of their agent there. The road name they give is quite long. I suggested that Corporate be told that this is very poor customer service and that they should be far more specific. The reason I was pushing this with them is a few years ago I got to a train station is a relatively small town in Italy and handed the taxi driver my reservation form with one of these non-descript addresses. He just stood there looking puzzled. He was a sweetheart and was determined to take good care of me so he started making calls and finally found the place. He stayed there until he was sure I got the rental. Of course he earned a nice tip which he really deserved. I did find some info at TripAdvisor from others who had the same trouble in Bayeux and now know it is the Total station that is about 100 m west of a named round-about. The person posted this information because of all the trouble he had finding the place.

this is their direct number in Carcassone
Tél. +33 (0)4.68.71.00.55. Fax : 04 68 71 04 96
its the airport location.
the other location is a independant franchise outlet.use the same number.both open 9-18h M-Su
good luck

Thanks - VT has been so much more help than Hertz even though they are the ones getting paid - LOL!