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| Forum | Question | Posted By: | Replies: |
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| Las Vegas | can't book Papillion tour.. pls help! Posted: Wed April 23, 2008 04:02 PM UTC
i tried to make a booking online with Papillion tours for their Grand Cannoisseur package in May but after i keyed in all my details including payment details, they say 'transaction not found' when i clicked on proceed.
i checked everything and they're all correct. i emailed them but they did not reply yet. anyone encountered this before? what could the problem be? |
jerbelle  
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3 replies
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| REPLIES to CAN'T BOOK PAPILLION TOUR.. PLS HELP! (1 - 3) |
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| Las Vegas | Re: can't book Papillion tour.. pls help! Posted: Wed April 23, 2008 04:21 PM UTC
It could be that the transaction was "timed out" if you took a long time filling in the details. Another possibility is that the site will not accept payment by credit cards issued from your country, I have heard that some people have this sort of problem. Maybe read the small print in the terms and conditions of payment to see if it mentions this.
Hope you manage to sort it out. Regards Clive
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St_Vincent 
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| Las Vegas | Re: can't book Papillion tour.. pls help! Posted: Thu April 24, 2008 12:10 AM UTC
Have you tried direct dialing the Las Vegas phone number listed on their website? from Singapoer dial 001.1.702.736.7243. You could also try their toll free line at 001.1.888.635.7272. Good luck.
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NorCal08 
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[Reply] | |||
| Las Vegas | Re: can't book Papillion tour.. pls help! Posted: Thu April 24, 2008 08:08 AM UTC
thanks.
they replied my email and say there may be something wrong with their website so they asked me to try again. i did and the transaction this time was successful, thanks once again for the help and suggestions :)
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jerbelle
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