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![]() | Get Birmingham travel and vacation advice from over 1,000,000 VirtualTourist members. Post a Birmingham travel question and get unbiased, timely answers and insights from real travelers and Birmingham locals. | |
| Forum | Question | Posted By: | Replies: |
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| Birmingham | Cost of luggage storage at Birmingham New Street station? Posted: Fri March 14, 2008 08:47 PM UTC
Does anyone know the charges for storing luggage at Birmingham New Street station? I have emailed the company concerned but have had no response yet.
Many thanks. |
henry14
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4 replies
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| REPLIES to COST OF LUGGAGE STORAGE AT BIRMINGHAM NEW STREET STATION? (1 - 4) |
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| Birmingham | Re: Cost of luggage storage at Birmingham New Street station? Posted: Fri March 14, 2008 09:00 PM UTC
The same company runs all left luggage at stations and airports in the UK Presumably this is the website you've seen?
http://www.excess-baggage.com/rail_station_services.php Phoning them might be easier than emailing, though they may eventually get back to you. Possibly. It won't be particularly cheap: I have a figure of around 4-5GBP per item per 24 hours (or part of) in my head, but as I never use the service I can't be certain.
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leics
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[Reply] | |||
| Birmingham | Re: Cost of luggage storage at Birmingham New Street station? Posted: Fri March 14, 2008 09:22 PM UTC
Thanks for the estimate.
That is the same website - I've tried calling a couple of times but no reply (hmm, dont answer the phone or emails...doesnt bode well for customer service!). But you're right about it being the same company in train stations - and as I'll be passing through Lime Street next week I can call in the office there. Thanks for prompting that thought!
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henry14
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| Birmingham | Re: Cost of luggage storage at Birmingham New Street station? Posted: Fri March 14, 2008 09:28 PM UTC
It's a monopoly in the UK.........why should they 'do' customer service??? :-)
The whole left luggage thing became a nightmare with security issues (beginning with the IRA bombings). One company has the UK monopoly and (to be fair) is willing to fund the scanning/security etc etc, so I don't suppose they're particularly bothered about keeping their customers happy. If you want to leave your luggage, and the hotel won't oblige, you have no option; they don't need to be specially nice to draw in customers! At least Birmingham has a left luggage facility: the vast majority of UK places don't!
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leics
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| Birmingham | Re: Cost of luggage storage at Birmingham New Street station? Posted: Fri March 14, 2008 10:48 PM UTC
I went on a night out there once and left one bag overnight at the station, £4-£5 sounds about right!
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Nyght_tiger
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