Sintra Travel Forum

I purchaed some tiles at ESPACO D'ARTE ORIZIA, Villa Velha in Sintra last May and have not received them. Everytime I call they give me a different excuse. Has anyone had the same experience or can think Of how I can get my tiles? THANKS.

have no ideal where sintra is. you might want to see if you can find a web site for that city or the country it is in at ( www.towd.com ) and ask if they have had other complants concerning this company.

Send a complaint to the official portuguee Consumer Institute.
The e-mail adress is ic@ic.pt
They should accept a complaint in english.


Meanwhile, any VTer living in Sintra who can pop up at the shop and help our friend out?

Did you receive your tiles? We also purchased a picture from Arte-Orizia in Sintra in December 2006 and today, January 20, we have not received the message. The website for that business is: http://arte-orizia.blogspot.com/. Their e-mail and phone number is shown on that site. I have written to them and hope to receive a positive response.

I also purchased some tiles just in March (12 March) and have not yet received my tiles either. I am beginning to wonder if I will get them. I think you are SOL!! Sorry.

Ipurchased 16 tiles from an attractive charming youg woman called Orizia in ru a das padarias sintra in july 2008 and they have not arrived in australia. she doesnt respond to emails and the phone is disconnected.I am starting to think she is a con and I dont know what to do next. have you had any success?

I suggest you don't give up. All of you should send a written complaint to the local police.
Local police adress is:

Rua João de Deus, 6 - Sintra
2710-579 Sintra

Copy the Tourist Office

Praça da República, nº 23
2710-616 SINTRA
Tel: 21 923 11 57/21 9241700
Fax: 21 923 87 87
e-mail: dtur@cm-sintra.pt

How about all of you send your complaints at the same time? They'd start thinking that something may is wrong with this seller.

Tell us the outcome!