I purchased a rosary at the gift shop in the Vatican and it has broken. I have the sack and case but not the receipt with the address. Do you have a website or email address for them? It is the one that the nuns operate.
I assume that you are talking about the gift store on the south side of the piazza of St. Peter. I can't find a website or email address for them, nor am I surprised that I can't.
What you might do is go to http://www.soprani.it/eng/main.html which is a long time store just outside the Vatican in the Borgo Pio area which is one of many souvenir shops just east of the Vatican. I mention this one because they specialize in religious souvenirs. It won't be cheaper, but it will probably be better quality than the some other stuff.
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