Switzerland Travel Answers

change location
Induc's Profile Photo

TVG-Lyria ticket

by Induc Online Now Mar 15, 2013 at 8:00 PM

I had today booked a train ticket from Paris to Lausanne. on TGV-Europe website. While making entry for date of birth, my husbands date of birth is written correctly, while there is a slight mistake in entering my date of birth. Actual date of birth is 21-09-1947 while during entry it was written as 21-09-1946. Will this error in the date of birth recording matter.

Alternatively can we correct this entry now. We have obtained ticket by e-mail.

Induc

Quote & Answer
5 Answers
  • Re: TVG-Lyria ticket

    by Uttio Online Now Mar 15, 2013 at 8:19 PM

    We did the same journey last yr - they just check the ticket and leave it at that. But then if you have the time why not get it corrected anyway.

    Be the first to rate this answer!

    Was this helpful? Quote & Answer
  • Induc's Profile Photo

    Re: TVG-Lyria ticket

    by Induc Online Now Mar 15, 2013 at 11:03 PM

    I would like to get it corrected. I do not know the procedure

    Be the first to rate this answer!

    Was this helpful? Quote & Answer
  • Induc's Profile Photo

    Re: TVG-Lyria ticket

    by Induc Online Now Mar 15, 2013 at 11:03 PM

    I would like to get it corrected. I do not know the procedure

    Be the first to rate this answer!

    Was this helpful? Quote & Answer
  • leics's Profile Photo

    Re: TVG-Lyria ticket

    by leics Online Now Mar 16, 2013 at 1:59 AM

    Although I doubt it is a major issue I do understand why it is bothering you. I suggest you look at your order via

    http://help.tgv-europe.com/en/

    and see if there is any 'contact us' link or contact information in that area (which I cannot access, not having purchased a ticket). If not, there is a 'contact us' link here

    help.tgv-europe.com/en/conta...

    If you select the 'what is your query about' option an email form will appear.

    Be the first to rate this answer!

    Was this helpful? Quote & Answer
  • Re: TVG-Lyria ticket

    by K_V_B Online Now Mar 16, 2013 at 7:13 AM

    It is very hard to have anything changed on an email ticket. After all, the railway has no way to be certain that you have destroyed all originals when it issues you with a new one.
    However I would not worry. The only thing that matters is the name. The date of birth is asked during booking so that any age dependent reductions can be applied. Depending on who issues the ticket the birth date may, or may not be on the ticket.

    Be the first to rate this answer!

    Was this helpful? Quote & Answer
Your Answer
Advanced Editor View Guidelines

Popular Switzerland Travel Answer Locations