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We booked flights and accommodation to Las Vegas. When booking I misspelled a name on the online form. As soon as I noticed, which was immediately i used their online booking correction form 2 minutes after I confirmed the booking. I also followed up with a phone call and was told it would be sorted. I then received an email from them telling me a had two days to confirm the flight names and details were correct as after this period they cannot take responsibility which is fair enough. The next day no one phoned back so I called them again. I was promised a call back. 4 hours later no call, so I registered another query using their booking management tool. I called again and asked to speak to a Manager and was told the Manager was in a meeting. I then received a reply from Travel Republic which left me gob smacked "the names on this booking cannot be changed, you will need to re-book flights at today's rates, existing flights cannot be refunded". I call them immediately and was told nothing could be done, as the flights are to USA the name on the ticket must match the passport so I would have to re book at full price €2400! I begged and pleaded for help, arguing that this seemed incredibly unfair for a typo that was immediately corrected. Again I asked to speak to a Manager and was told I would receive a call back, it never came. During the last three weeks I have called them on approximately 40 occasions not once have they returned my call. I have emailed them numerous times requesting clarification as to why the booking was made when I gave them the correct details immediately, also I have requested details of their cooling of period. They have refused to answer any of our questions.
This trip was a present to my wife for a 40th birthday. I have been saving for two years and now we cannot afford to go. We have also called and emailed British Airways direct, they have a standard answer every time which is " our contract is with the travel agent therefore they cannot help".
I know I made a typo when booking but loosing €2400 just seems incredibly unfair. British Airways have been paid in full for our seats but are also refusing to help, the fact is they want us to pay twice for the same seats. You would think that something could be done as they wouldn't actually be loosing any money, even if we got a discount on seats it would be a help.
Has anyone any advice?
I'm going to Mexico from El Paso. But I don't know how to get to central caminoera. Please let me know if you have information.
where can I get a list of the stores that are located in a courtyard like setup in Tarpon Springs. There's a shop that sells all Jimmy Buffet shirts, a Life is Good shop, clothing boutiques etc. I can't think of the name of the shopping area (the entrance is across from the sponge docks . I have been mostly finding the single stores that are right on Dodocanese ... this sits back and you kind of go through and archway
We had previously a very bad experience at the Fort Collins Lakeside KOA campground. The owner has a violent temper, and he had been verbally abusive to my wife. Please recommend alternatives for family-friendly monthly RV sites.
New to the area and looking to celebrate my 27th birthday saturday night with some friends looking for a place thats not too upscale or fancy, good prices and dancing is a possibility. On a side note I work in Law enforcement and dont want to run into any past "customers". Best places to go for such a night in the Wilmington area of NCC?
Hello, good evening. I'm planning to travel to Tanzania next year (aroun March-April) for an anthropological research. My plan is to go to Mwanza and stay at least 4 weeks. But I have some concerns, especially when it comes to safety (I will be travelling by myself and I'm a 24 year-old woman) and accomodation (since I'll be staying for at least a month I can't afford to stay in a 5 star hotel)... Any tips, comments or suggestions? Thank you very much!
In regards of crime and traffic during the rush hours, mainly.
My Fiance and I are going to Breckenridge this Decemeber and we arent snow skiing but we are tubing, ziplinning and doing the rollercoaster and much more. What do you think would be the proper appereal to wear walking around or during our activites?
I'm looking for advice as to whether to stay near Kailua-Kona or if I want to go north a bit to Waikoloa instead of Kailua-Kona. Wiakoloa was only recommended Nov-Dec in the Lonely Planet guide and I have no idea why. It seems like Waikoloa has more white sand beach/resorts in that area, so it seemed nice.
I'm planning on going a week in either June, July, or August. And spending 4 days on NW side Kona area, and 4 days in SE Hilo area near Volcano or Pohoa near the shore. Last trip to Hawaii, my family went to Maui and we really liked the Kaanapali area. But we didn't like Kihei as it was hotter. My family members are unfortunately allergic to the sun (not kidding) and broke out in bad skin rashes in Kihei from the heat. So I'm trying to find a spot that is beautiful, hopefully ocean views, but where heat won't be a problem.
Any advice you can give is great. At least Volcano, HI should be cool because of the elevation!
The first thing I would like to say is Gob Bless New Orleans and its inhabitants.
You know when there was the Hurricane Katrina in 2005 , i was young, i was ten , and at that time from the French TV, I could only see , what French TV wanted us to know. Then as the years went by, I got more and more interested in that city. And what I can say today is that i've fallen in love with it . I'm 19 now, and i'm writting an essay on it . And believe me i love this amazing New Orleans, i feel like i need to go there , i must go there like something is calling me.
So can you advise me some places to visit ? I would like to go to Congo Square and join some Festivals.
What must I not miss ?
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