I am researching car rentals from JB online and have short listed it to Avis/Hertz which are more expensive, and then Insas Pacific Renta a car and Hawk Rent a car which I assume are local companies and more competitive. Hawk rent a car is significantly cheaper. Has anyone rented from them in JB or are familiar with them. I sent them an e-mail, so far no response but I can book the car online...are they reliable?
Also is the Kotaraya Bus Station at the same location as the airport lounge in JB (where th Aiport Express from Singapore arrives and from which the shuttle bus to Senai Airport terminal leaves?). Looks like Insas and Hawk have their rental desk at the JB Airport Lounge/Kotaraya Bus Station rather than at the terminal itself?