sorry to hear this happened. but as far as i know they cant track down a package any more than they can find the cure for global warming here in Vietnam. my company ships packages in within VN all the time. if they lose something, they lose it (and we are they're corporate client).
but i still feel really bad so how about this. if you have any documents concerning the parcel, scan it and send it to me. i will make them a visit to ask about your missing package. however, as i'm not the sender they are not obligated to tell me anything.
also try the canadian post office :)
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