My brother in law and his wife and 2 kids tried to leave Bali DPS on Monday and arrived with a confirmed reservation to Jakarta to continue on Emirates to Europe to find they were told they had to buy 2 new tickets for the adults as only the kids were booked. not overbooked as there was space but cost them 300 pounds stg. was this a scam? They didnt want to miss the connection back to Europe.
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